Baggage Policies 2018-06-06T01:49:52+00:00

Baggage Policies

Baggage Allowances

Please refer to the table below for Domestic and International baggage allowances:

Booking Class Domestic / International Flights
Economy Class 20kg
Business Class 30kg

Flight Delay

Please refer to the table below for Flight Delay Compensation:

Delayed Time Compensation
2 Hours – 4 Hours Inform the passengers of a delay and provide

1 drink

4 hours – 6 hours Provide 1 meal and 2 drinks per person
6 hours – 8 hours Provide 2 meals and 2 drinks per person
8 hours – 12 hours Provide Hotel Accommodation with 2 meals and 2 drinks per person, including roundtrip transfer for airport-hotel.
Beyond 12 hours Provide Hotel Accommodation with 3 meals and 3 drinks per person, including roundtrip transfer for airport-hotel.
Cancellation Full Refund and plus the following compensation:

Within 48 hours announce:  $50 per person

Within 24 hours announce:  $100 per person

航班延误或中断索赔

请参阅下表中的航班延误补偿:

延误时间
补偿
2至4小时 通知延误的乘客和供应一杯饮料
4至6小时 每乘客供应一个套餐两杯饮料
6至8小时 每乘客供应两个套餐两杯饮料
8至12小时 供应酒店住宿包括来回接送及两个套餐两杯饮料
超越12小时 供应酒店住宿包括来回接送及三个套餐三杯饮料
航班取消 全额退款及以下补偿:

48小时内公告: 每乘客得五十美金

24小时内公告: 每乘客得一百美金

Conditions of Carriage
Dangerous Goods